AIM Business Suite

Fill every shift. Win every enquiry.

Everything in AIM Care Manager, plus the growth engine: an AI front desk that answers every call and message 24/7, recruitment, referrals, social, ads, reviews, websites and payments. All in the same system as your care.

Book a demo

From £20 per staff / month + VAT · includes AIM Care Manager

[01] AI front desk · 24/7

Every call and message. Answered at 9pm.

Two AI agents trained on your services work your front desk around the clock. Voice AI picks up every call. Conversation AI replies to every text, WhatsApp, web chat, Facebook and Instagram message. Both capture needs and funding, book assessments, and hand over to your team when it matters.

Voice AIAnswers calls 24/7, books assessments, sends you the summary and recording.
Conversation AIReplies to SMS, WhatsApp, web chat, Facebook and Instagram instantly.
  • Trained on your knowledge base
  • Needs & funding captured
  • Books into your calendar
  • Human handover & agent logs
[02] Phone & SMS

Your phone system, built in.

Buy local UK numbers for every branch, or numbers in other countries, in a few clicks. Calls, texts and WhatsApp run through AIM, recorded and logged against the right contact, so your team can work from the office, the app or anywhere.

  • Buy UK & international numbers
  • A number per branch
  • Calls from browser & app
  • Call recording & logs
  • SMS & WhatsApp
  • Call routing & voicemail
[03] Recruitment

Recruitment that never sleeps.

Post one job and it goes everywhere. Applicants are screened by AI, interviews book themselves, and new starters flow into HR and the rota with nothing typed twice.

  • Job ads in a few clicks
  • AI screening & scoring
  • Self-booked interviews
  • SMS & email follow-ups
  • Offers & e-signatures
  • Straight into HR & rota
[04] Conversations

One inbox. Every channel.

WhatsApp, SMS, email, calls, web chat, Facebook and Instagram land in one shared inbox, linked to the contact and their care record. Your team picks up exactly where the AI left off.

  • Shared team inbox
  • Calls & call recording
  • Web chat widget
  • Gmail & Outlook connect
  • Contacts & smart lists
  • Calendars & online booking
[05] Pipelines

Every pipeline. One view.

Run referrals, sales, recruitment and marketing as pipelines, or build your own. See every opportunity by stage, which sources convert, and move accepted packages straight into care planning.

  • Referral pipelines
  • Sales & enquiries
  • Recruitment & marketing
  • Custom pipelines & stages
  • Source reporting
  • Accepted → care plan
[06] Referral & affiliate programme

Turn word of mouth into a system.

Most agencies grow by recommendation, then lose referrals in someone's inbox. Launch your own referral programme: families, staff and partners share a link, track their earnings and connect a payout method. The moment a referral lands, an AI agent replies, qualifies it and books the assessment, so no one is left waiting and your best advocates keep referring.

  • Your own affiliate programme
  • Personal links & tracking
  • Earnings dashboard
  • Payout methods & payouts
  • AI agent picks up every referral
  • Rewards for staff, families & partners
[07] Communities & portals

A home for your people. All of them.

Build a branded community where families, clients and carers connect. Give clients their own portal for documents, invoices and updates, and give your team a portal for training, courses, certificates and announcements.

  • Your own community
  • Branded client portal
  • Team portal
  • Courses & certificates
  • Groups & announcements
  • Magic-link login
[08] Websites & funnels

A website that books assessments.

Build your agency website, careers pages and landing pages without a developer. Every form, chat and booking flows straight into AIM, so a new enquiry becomes a client record, not an email someone forgets.

  • Websites & landing pages
  • Careers & job pages
  • Forms, surveys & quizzes
  • Chat widget & online booking
  • Blogs & SEO
  • Your own domain
Social, ads & reviews

Be the agency everyone finds.

Plan your posts, run recruitment and client ads, and collect five-star reviews, from the same place you run your care.

Social planner Write once. Post everywhere.

Content AI drafts the caption and image ideas. You approve and schedule.

Ads manager Ads that turn into hires.

Launch in three steps and follow every applicant from ad to first shift.

Reputation Five stars, on autopilot.

Ask at the right moment, reply in seconds, and see every review in one feed.

Illustrative figures
See on your agency's data.A 45-minute demo, built around your questions. Book a demo
Everything included

Every growth tool. One login.

All of this comes with AIM Business Suite, on top of everything in AIM Care Manager.

AI agents
  • Voice AI
  • Conversation AI
  • Content AI
  • Knowledge base
  • Agent templates
  • Agent logs
Conversations & CRM
  • Shared inbox
  • Calls & recordings
  • Contacts & smart lists
  • Pipelines
  • Calendars & booking
  • Gmail & Outlook sync
Marketing
  • Social planner
  • Email campaigns
  • Ad manager
  • Trigger links
  • Affiliate manager
  • Brand boards
Websites & forms
  • Websites & funnels
  • Forms, surveys & quizzes
  • Blogs
  • Chat widget
  • Webinars
  • QR codes
Payments
  • Invoices & estimates
  • Recurring invoices
  • Documents & contracts
  • Payment links
  • Subscriptions
  • Accounting sync
Reputation
  • Review requests
  • Reviews AI replies
  • Video testimonials
  • Review widgets
  • Listings
  • Google Business Profile
Client portal
  • Communities
  • Courses & training
  • Groups
  • Certificates
  • Affiliate payouts
  • Magic-link login
Automation & reporting
  • Workflows
  • Attribution reports
  • Call reports
  • Appointment reports
  • Google & Meta ads reports
  • Custom reports
Optional add-on

Your brand. Your app.

Give families and clients an app with your name on it, in the App Store and Google Play. Appointments, messages, invoices, contracts, communities and referrals in one place, with an AI assistant that answers questions any time.

Appointments Chat Invoices & payments Contracts & e-sign Communities Courses Affiliates & referrals Push notifications AI assistant
Try a brand colour
Priced separatelyNot included in plan pricing. Built and published for you. Ask about pricing
Everything included

AIM Care Manager, plus growth.

One subscription covers care, rotas, medication, finance and compliance, plus every growth tool on this page. The branded app is an optional extra, priced separately.

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